Stitch Fix Review 2024
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When it comes to shopping online, I found that searching for clothes that are both accurately sized and catered to my style can be challenging. Moreover, if you have a unique body type, you're often left befuddled as to whether or not you should risk purchasing something that may or may not fit. However, clothing subscription services like Stitch Fix aim to remedy this problem with a personal styling feature that takes into account your body type, personal style, and more — it's certainly what sold me on the brand.
My main concern, the possibility of inaccurate sizing charts, was immediately relieved thanks to the company's thorough style quiz, which translated my responses into a personal fashion profile. Additionally, having an expert stylist curate my outfits gave me an extra sense of relief knowing that I wouldn't have to sift through dozens of options myself. Though I like to believe I have a pulse on what trends and styles look best on me, trying out a service like Stitch Fix was certainly an eye-opening experience that left me pleasantly surprised.
How I Tested Stitch Fix
I spent two weeks with my Stitch Fix box, which contained two pairs of jeans, two tops, and a hooded cargo jacket. Typically, subscribers get three days to test their items, but I chose to extend my try-on period (for free) to get better acquainted with my items and see how they would incorporate into my current wardrobe.
Since I had never worked with a personal stylist prior to Stitch Fix, I was curious to see how hands-on its experts would be before, during, and after my at-home fitting. Additionally, when evaluating my stylist-curated items, I paid close attention to the fit, quality, and price. Because Stitch Fix prides itself on being a personal styling service, it was important that my stylist took my category preferences (shirts, pants, shoes, dresses, etc.), outfit preferences (casual everyday attire and athleisure), and budget into consideration when curating my Fix.
Now that the testing period is over, I feel as though I've garnered the tools to confidently voice my preferred style, how to better accentuate my curves, and avoid certain styles of clothes I may not like. I can honestly say that this is due in part to Stitch Fix's extensive style quiz and my personal stylist's recommendations.
Key Specs
| Base price | $20/delivery |
| Free shipping? | Yes |
| Delivery frequency | Biweekly, monthly, bimonthly, or quarterly |
| No. of items per shipment | 5 |
| Size range | XS–3X, along with plus, petite, and maternity options |
How Does Stitch Fix Work?
For $20, Stitch Fix pairs you with a styling expert who puts in all the legwork in curating your own mini wardrobe that gets sent to you within a week of signing up. All members start by completing Stitch Fix's comprehensive style profiler, which prompts you to answer questions about your height, weight, and typical sizing. However, while I was filling out my quiz, I was happy that I was able to specify what kind of style, rise, and length of jeans I prefer, and body features I'd like to "flaunt" or "avoid."
Stitch Fix's inventory features sizes XS to 3X along with petite, plus, and maternity options from over 1,000 brands, including Free People, Good American, Madewell, and Alice and Olivia. Accessories such as jewelry and handbags are also sometimes included in Fix boxes. In some categories, like shoes, I was able to expand on my preferences by selecting styles I wasn't interested in.
Whether you opt into Stitch Fix's biweekly, monthly, bimonthly, or quarterly plan, each box has a $20 styling fee and comes with five items. The company's standard try-on window is three days, but I was able to extend mine for two weeks at no extra charge. Whatever items I didn't keep, I shipped back to Stitch Fix using the prepaid shipping envelope included in my box. During this process, I was also able to tell my stylist what I liked or disliked about my curated items to help them with future Fixes. Overall, the entire process from beginning to end couldn't have been more seamless.
Stitch Fix Cost
Stitch Fix's pricing is a bit unique because the company charges the same flat styling fee that counts as credit toward any items you want to keep, no matter your subscription plan. For $20, I got access to a personal stylist and received five items in my box. I found this to be a huge incentive when deciding which of my items I'd like to personally own.
Additionally, if you're a first-time subscriber, Stitch Fix will waive the styling fee on your first Fix. If you love all the items in your box, and think they'll make a great addition to your wardrobe, you'll get 25% off your total purchase. Any items you don't wish to keep can be easily returned using the included prepaid shipping envelope.
One thing I did appreciate was Stitch Fix's transparent pricing. Inside my Fix was an invoice detailing the price of each item, as well as its brand, color, and size. Stitch Fix did all the math for me, providing my subtotal both before and after the styling fee credit, along with the 25% buy-all discount. That being said, I did notice that individual pieces can be costly — out of the five items I received, only three fell within my preferred price range.
I found that the only way you may see a price difference between boxes is if you change the "Category Pricing" on your style profile. For example, if you update your preferred spending category from "$50 to $100," to "$100 to $150," you may notice bigger price tags on your next invoice.
Delivery and Packaging
Upon completing your Stitch Fix style profile, a stylist goes to work curating your box. Typically, first-time subscribers receive their initial Fix within a week of signing up. If for whatever reason the predicted delivery date doesn't work with your schedule, you can select a new delivery date via the calendar on your dashboard.
My Fix was originally scheduled to arrive on the weekend, so for peace of mind, I changed it to a weekday when I knew I would be home. However, someone doesn't have to be home in order for your Fix to be successfully delivered, so you can pick a date that works best for you. With my delivery date confirmed, I was then able to choose how frequently I wanted to receive future Fix boxes — every two to three weeks, monthly, bimonthly, or quarterly.
Not only did my box arrive on time, but Stitch Fix sent an email notification when it shipped, along with tracking, and another notification when it was delivered. My items arrived professionally cleaned and folded inside a box stamped with the Stitch Fix logo that was made out of recycled materials.
My stack of clothes was kept together by 100 percent FSC-certified recycled in-box kraft paper, and I was able to recycle every piece of packaging used. For returns, the company includes a prepaid shipping envelope in each box. When I was ready to send back my unwanted items, all I had to do was place them inside the envelope and simply drop it off at my local post office.
Clothing Quality
The only caveat I found to using Stitch Fix was that customers can't vet their stylist's picks ahead of time. I say this because my box came with two pairs of jeans, yet I wasn't in the market for a new pair. Had I seen my stylist-curated closet beforehand, I would have asked to swap the jeans for a different style of pants.
To that point, Stitch Fix's style quiz was extremely comprehensive. I was able to narrow down my clothing preferences based on features I'd like to flaunt or avoid as well as what brands I feel most comfortable in. Because of this, I wasn't totally caught off guard by the items in my box since they all fit me and suited my preferences.
In my Fix, my stylist also provided tips on how to style the items with pieces I may already own or could receive in future boxes. Since my box featured basic staples and solid colors, I didn't need to rely on the suggestions too heavily, but it was nice to see that my stylist was considerate of other items I may own outside of Stitch Fix.
Pros and Cons
Pros
- Boxes are curated by expert stylists
- Will waive the styling fee for your first Fix
- Gives you access to items from over 1,000 brands
- $20 styling fee counts as a credit toward any items you want to keep
- You can extend your try-on window at no cost
- Boxes packaged with recycled materials
- All items can be returned for free
Cons
- Individual items can be expensive
- Stylists don't always choose items within your preferred shopping budget
Who's Stitch Fix Good For?
Stitch Fix offers a more enjoyable experience for those who enjoy clothes shopping online and want reasonably priced styling advice. The style profiler works to your advantage because it gives stylists an inside look at your current closet and the kinds of clothes you feel best in. Plus, working with an expert can introduce you to new patterns, prints, colors, silhouettes, and brands that complement your unique body type. For just $20, you can build a whole new wardrobe of confidence without the hassle of browsing through hundreds of pieces.