MATCHESFASHION UK Review 2024

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MATCHES is a modern luxury fashion brand offering designer clothing for men and women, with a wide selection of stylish accessories, shoes, and home goods. With a social media following of nearly 1 million, their trendy retail stores and online shop carry Balenciaga, Fendi, Acne Studios, Jil Sander and tons of other influential designers. 

This MATCHES clothing review aims to sharpen your understanding of the brand, the shopping experience, and also introduce you to some of their bestselling items. Time for a wardrobe edit? Read on and decide if MATCHES is the new luxe style hub you’ve been searching for.

Overview of MATCHES

MATCHES was founded in Wimbledon, London in 1987 by husband and wife duo Tom and Ruth Chapman. What started out as a single standalone brick and mortar store, exploded into a chain of 14 retail stores across the British capital as well as a highly successful ecommerce venture stocking over 650+ established and emerging designers.

According to BOF, MatchesFashion.com, which was founded in 2006, receives 55 million website visitors each year. 80% of purchasers come from one of the many international markets they serve (176 to be exact). MATCHES Fashion aims to be “the most personal luxury shopping experience in the world”.

Continue reading this MATCHES clothing review for the pros and cons of this luxe brand.

Pros

• A selection of 650+ designers
• 24/7 style advice through the sites fashion-concierge team, MyStylist
• Shop online, in-store, or via the brand’s app
• Private shopping services are available in person or via email or phone
• A loyalty program with rewards and offer days
• The brand is committed to sustainability and works with Eco-Age
• MATCHES UK shoppers are eligible for free delivery on all orders over $300 and free returns
• All prices inclusive of duties and taxes

Cons

• Some customers reported receiving damaged or defective products
• Depending on where you’re shopping from, returns can be pricey (they aren’t free everywhere)

Is MATCHES Worth It?

From what I’ve learned of the brand through my research for this MATCHES clothing review, it’s very clear that the retailer wants to create a more personalized and interactive shopping experience for their customers. I love the fact that they have 24/7 customer service available on their site, and that they pay attention to the small details (i.e. their thoughtful and beautiful product packaging). 

MATCHES truly emphasizes the importance of shopping as an experience, not just an act. Their prices are fair and they offer a wide selection of desirable labels. I would definitely shop with them.

MATCHES Promotions & Discounts 

I was unable to find an active MATCHES promo code on their site, but if you sign up for the brand’s newsletter you’ll be alerted to the next MATCHES private sale.

I’d also like to point out the MATCHES refer a friend program. If you refer a friend and they make a purchase, both you and that friend will receive 15% off (Your friend on their first purchase, and you on your next).

MATCHES Shipping Policy

MATCHES ships to 176 different countries. For rates regarding shipping to a specific country, visit their website for more information.

• Canada: express shipping is $20, with delivery expected within 2-4 working days
• US: premium shipping $25, next day $15, express shipping is free. Delivery expected within 2-3 working days
• Duties and taxes can be prepaid at checkout
• Orders can be tracked via DHL website