Shopbop Review 2024
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Shopping online has several benefits, and one of them includes having access to almost any clothing brand with just the click of a button.
If you ever get tired of jumping from one website to another, though, you might want to consider shopping somewhere that carries a range of different brands — like an online outlet.
If you don’t know where to find one, meet Shopbop.
A global online retailer that offers apparel from designers and clothing brands worldwide, Shopbop might become your next retail bestie. But, first things first: is Shopbop legit and worth shopping from?
Read our Shopbop review to see if Shopbop is worth checking out, or if you should shop elsewhere.
What Is Shopbop?
Shopbop is an online global retail hub that offers clothing and accessories from different brands and designers for women and men.
Established in 1999, Shopbop is no stranger to the retailer world, but in 2006 the brand was acquired by and remains its sister company. Amazon is pretty legit, so we’d say you’re safe shopping from this brand.
Is ShopBop Legit?
Yes, Shopbop is a legit company. This brand is now owned by Amazon and has been around for a long time (you can even use Prime perks on Shopbop).
That being said, we will dive deeper into their customer service, reviews, and other qualities that might influence your decision to shop at Shopbop.
Shopbop Reviews
Overall: ★★★★ 3.75 stars
All in all, Shopbop has pretty positive reviews from customers who’ve shopped with the brand.
There are so many items and designers to choose from, allowing shoppers to explore different styles.
However, there are some complaints about Shopbop surrounding customer service, pricing, and slow shipping times.
Quality: ★★★★ 4 stars
Since Shopbop carries a variety of brands and designers, the quality of the clothing can vary. There is a review section on each article of clothing, so if there are reviews available, that can give you a pretty good idea on what to expect from that clothing item.
Overall, customers have had little to no complaints regarding the quality of the clothing from Shopbop.
Price: ★★★ 3 stars
Again, pricing for clothing and accessories varies due to the different brands, but you can expect to spend anywhere from $8 to $3,000!
Many customers think the clothing is a bit pricey, but you can also shop from the sale page to find some better deals.
Brands: ★★★★ 4 stars
The selling point for Shopbop is that you can shop from a huge variety of designers and brands simultaneously. It’s like you’re at the mall, but not really.
You can find a full list of the brands Shopbop sells here, but some of the more well-known ones include Calvin Klein and Free People.
Customer Service: ★★ 2 stars
A majority of the complaints about Shopbop surround the customer service and how difficult it is to get into contact with Shopbop representatives.
Many shoppers seemed to have questions or concerns regarding their orders, but the customer service team was unable to provide solutions promptly (or were unable to provide solutions, period).
What Customers Are Saying
After searching the web for real Shopbop reviews, we pinpointed the top points of feedback you can see the good, the bad, and the ugly.
Here are some of the most common things customers are saying about Shopbop:
- Love the huge variety of many different brands
- Easy to navigate the website
- Can’t get ahold of customer service at all
- Some customers’ shipments took forever
- A little overpriced
- The clothes are cute and came as pictured on the website